We collect information from you in several different ways on this Site.
The Contact Form
In order to contact us digitally, you will be required to complete an online contact form. During completion, you will be asked to provide to us certain personal information, including but not limited to your name and email address. These kinds of personal information are used only to communicate with you about your enquiry. This personal information will not be used for marketing purposes.
Booking a Taster Day
During the process to book a Taster Day, you may be required to complete an online booking form. During completion, you will be asked to provide to us certain personal information, including but not limited to your name, email address and telephone number. These kinds of personal information are used to communicate with you about your booking. If we encounter a problem when processing your booking, your personal information may be used to contact you. This personal information will not be used for marketing purposes.
Information We Collect Automatically
Information Use and Disclosure
We use your personal information to provide you with customer service. We may internally use your personal information to improve this Site’s content and layout, and to determine general marketplace information about visitors to this Site.
Communications with you
We will use your personal information to communicate with you about this Site and your bookings and enquiries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Because we have to communicate with you about bookings that you choose to place, you cannot opt out of receiving emails related to your bookings.
Sharing your Information
Except as otherwise set forth below, we do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
We may disclose information to third parties that perform specific functions on Our behalf. However, we will only disclose the information that is necessary for them to perform their service. These third parties include:
Stripe - in order to process Taster Day booking payment. You will need to consent to the use of your personal data in order to complete a booking.
To function, Stripe installs the following cookies: __stripe_mid, __stripe_sid, __stripe_orig_props, cid, checkout-live-session, country, nsr.
Wistia - in order to use the Taster Day video player.
To function, Wistia installs the following cookies: wistia-http2-push-disabled
YouTube - in order to view videos.
To function, YouTube installs the following cookies: APISID, CONSENT, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, VISITOR_INFO1_LIVE, YSC, remote_sid, requests.
Facebook - in order to comment on blog posts.
To function, Facebook installs the following cookies: c_user, datr, fr, pl, presence, sb, wd, xs.
Google Analytics - in order to improve the Site. We do not log IP addresses when collecting analytical data, ensuring that any information collected does not directly personally identify you or any user.
We may disclose personal information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, taking into account the risks involved in the processing and the nature of the personal information.
Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Opt Out / Corrections
Upon your request, we will (a) correct or update your personal information; (b) erase your personal information altogether. You can make these requests by using the contact details at the bottom of this page.
Offline Collection Use and Disclosure
We also may collect information offline. We will treat any information collected offline in a manner that is consistent with this Policy. One example involves someone calling us to ask questions. When someone calls, we will ask only for the personal information we need in order to answer the question. When we need to store information (such as client information), we will enter it into our database.
Updates to this Policy
Francis Terry and Associates
- Unit 6 Ash House,
Vale View Business Units,
Crown Lane South,
- Email: [email protected]